The learning curve is familiar to many people. It might be steep, but it’s continuous. Organizations (and people) work their way up it, one step at a time (it’s the black line in the graph below).
But there’s rarely a continuous learning curve.
Instead, it’s often interrupted by leaps. The moments when both feet need to leave the ground in order to get from here to there. These red boxes feel like brick walls (until we realize that they are our chance to leap.)
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